I just recently a week in Algarve, Portugal (look it up…breathtaking), where I was with a group of International English-Language Church Planting folks, teaching on the subject of coaching others toward greater effectiveness. While there I learned a few things myself, from a certified ministry coach, Tim Faulkner. Tim and Jackie are missionaries in Naples, Italy, and we’ve been friends for years. Whenever Tim and I get together we make a point of going for a run, so we’ve done that in a number of countries.
Learning from Other Coaches
I learned some things from Tim about how to conclude a coaching appointment. If you’ve read my material in the past you know that I use two central acronyms to guide me through a coaching session (WAIT and GROW). The session ends with “What WILL you do?”, which holds the person being coached to make a decision and be held accountable. That’s good , but Tim taught me a better way to end an appointment. He taught me how to conclude a coaching appointment with EASE.
Yes, one more acronym…but it’s a good one.
EASE stands for: Encouragement, Accountability, Support, and Evaluation.
How to conclude a coaching appointment with EASE
As the coaching appointment comes to a close, it’s time to find out what sort of resourcing is needed. It may be that you, as the coach, have missed some things. So ask a question related to the first three letters of the acronym: “What kind of Encouragement, Accountability, or Support do you need?” Those elements probably speak for themselves. Encouragement refers to the emotional buttressing which is an essential element of any good coaching relationship, helping to bring the resolve that another often needs to make their next best step. Accountability assumes a specific task will be done by a specific deadline. Support could come in any resourcing that the one being coached might need.
So simply ask: “What kind of Encouragement, Accountability, or Support do you need?” Let that hang out there. The one you’re coaching will likely bring some helpful things up–and it could be things you’ve completely missed. Make note, and then commit to doing your part.
Read Part 2 here: the final E: Evaluation.